Carpigiani Technical Bulletin: correct use of the Magic Eye

Carpigiani Rapida X

High performance Carpigiani Rapida and Furgoni with Magic Eye

Overview: the importance of the Magic Eye

The latest Carpigiani soft ice cream machines from Whitby Morrison are the highest performing van model machines ever produced. 

It is very important to not operate them in the same way as earlier models.  The Magic Eye is a key feature and is there not just for convenience but also to prevent undue wear and tear. 

Used correctly these machines will produce thousands of ice creams for many years, hassle free.


Modern day operation

Daily washing and lubrication have always been important for hygiene and performance and remains so with the latest models.  The pump should be removed, cleaned thoroughly, and lubricated every day.  Always use genuine Petrol Gel or Carpilube, do not Vaseline.  If you want to know why, simply apply a dab of both to the back of your hand; the Petrol Gel will remain in place regardless of several washes.  The Vaseline however will be removed.

When starting with an empty machine, firstly prime the barrel with a cup of liquid mix.  This ensures that the beater blade is lubricated and doesn’t run metal to metal.

Turn the switch to Initial Freeze Down (right) position; the beater will engage, and you will hear the pump begin pumping liquid mix into the barrel.  After a short time, the pump noise will stop as the barrel is full and up to pressure.  

You will have heard the compressor engage at the start of this process.  After a few minutes, when ice cream is ready, the micro switch will disengage the compressor and the noise return to previous.

Move the switch to the Magic Eye Dispense (top) position, the machine will go into standby mode.  When you are ready to dispense ice cream, moving your hand in front of the magic eye will automatically reengage the beater and refrigeration system.  When you have finished serving, a timer allows the machine to continue for a further thirty-five seconds* before once again returning to standby mode.

Standby mode reduces wear on the machine and most importantly ensures that the pump only runs when cold ice cream mix is being pumped through it.  This not only lubricates the pump, but also keeps it cool.

*  The time delay is set at the factory when commissioning all new machines.   It should never need to be readjusted, but we do recommend checking from time to time.   It is not imperative but if you would like to check, a video is available on our YouTube channel here https://youtu.be/h2i8LOe9P20


Old style operation

Prior to the advent of the modern-day soft ice cream machines, Mobilers would start up their Bedfords or Commers and prepare the Carpigiani for the days work ahead.   They would switch the machine to the dispense position and then leave it running while they went back in for breakfast.   This had limited negative effect; the machines of that era were slow to freeze and the bell pump system ensured that liquid mix was continuously pumped despite ice cream not being dispensed.  The modern-day operation is not suited to this style.


Revised switch decal

With consideration to that not every Ice Cream Van is worked by an owner-operator, we have designed a new switch label to provide clearer instruction to the end user.

This revised wording is applied to all newly commissioned machines.  A vinyl decal with this wording is available for you to fit to existing machines of the correct model.  Please contact us with your serial number and we will be pleased to send the decal to you.

March Newsletter 2021

Spring has sprung for sure and with the government announcing the roadmap to normality, good days lie ahead. We have got a bumper issue for you this month starting with the announcement of Whitby Morrison ePower. There’s loads more too including a quick look at the latest vans and a look at what’s happening exhibition wise.

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February Newsletter 2021

You would be forgiven for suggesting every day is like Groundhog Day. Whether it is the virus, flooding, snow, or extensions to lockdown; little seems to be changing. This month we look at what might just be the signs of recovery. We also focus on the exciting new Carpigiani Furgoni, bring charity fundraising news, look back at the exhibitions we should have been all meeting up at – and catch up with another member of the Whitby Morrison team.

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January Newsletter 2021

That’s it, 2020 is done and dusted. A year that will live long in the memory largely for the wrong reasons. That said, if you’re reading this, you’re one of the lucky ones – you made it through to 2021.

Whilst normality is probably a good while off, we are optimistic that this year will see the steady return of events and gatherings. Theatres and cinemas have been open for a while and football stadiums are now allowed up to 4000 fans (depending on tier), shows and festivals shouldn’t be too far behind.

And it’s not just the events that we all had taken away from us, trade exhibitions were cancelled too. The Ice Cream Expo in Harrogate has already been postponed, as has Sigep in Rimini. Let’s hope things are back to some kind of normality for the Whitby Event at the end of the season.

One thing is for sure, we’ll not quite take things for granted again – enjoy every opportunity that comes your way, no matter how small.

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December Newsletter 2020

Let’s not waste any time talking about the ongoing situation. The Mobiling community have been working hard to support local communities, and here at Whitby Morrison we have been playing our part too. This month we continue with our charity fundraising efforts and recognise those achievements of those within the Whitby Morrison community. There is also a bit of TV to catch up on too…

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November Newsletter 2020

Another year draws to a close, and what a rubbish one its been, mostly.

To round things up we are asking for you to buy some raffle tickets, look back over 10-years of Newsletters, celebrate a great achievement with Jayne and catch up with Tony from the Coachbuilding department.

We have got some great footage of new vans too and another vintage delight to feast your eyes upon. Thanks, everyone.

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October Newsletter 2020

The Indian summer we all dreamt of came and went, leaving us with the uncertainty of Autumn. It was only two years ago that Halloween temperatures reached 20c in parts of the UK; something similar would be nice!

This month we’re focusing on fundraising in the absence of the Whitby Event, bringing news of the new Top Gear series, celebrating more team member milestones and reviewing the latest COVID measures at Whitby Morrison.

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September Newsletter 2020

Here’s hoping for the Indian Summer we’ve been accustomed to during recent Septembers. As the season begins to quieten down, we turn our attentions to the cooler months. For some this means bringing things to a close, for others a change of direction and focus. This month we look at the Whitby Event, a new Guinness world record, Apprenticeships and much more. Do not miss the interview with Jayne too!

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August Newsletter 2020

Its hard to believe that we’re now in the later Summer months, things have only just started to get going! Its not over yet though and history tells us that September can be a somewhat exceptional month for sunshine and warmth.

This month we take a look at an exciting new development in conjunction with Carpigiani, review the latest vans to depart the factory, catch up with another member of the Whitby Morrison team and much more.

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